Delete your account

What is NOT deleted:

• • A record that the deletion was requested and carried out: your user ID and email address, a reference ID, the IP address and browser or device the request came from, timestamps, and which tables were cleared. It holds none of your readings, charts or birth details.
• • Your email address on our do-not-email list, with your account ID, the reason and the date, so no marketing email is sent to it again
• • Our log of the emails we sent you: for each one, the address it went to, what kind of email it was, whether it was delivered, and when. It keeps none of the text of the messages. It is our record of what we sent to an address and when.
• • Crash reports already sent to our crash-reporting provider, Sentry, which carry your account ID. Sentry has no per-user deletion, so we stop attributing new reports to you, and we ask Sentry to remove the old ones if you email us.
• • A few other records kept against your email address or as our own records: messages we sent you from our support outbox, with their text; the history of changes to a tester record for your address; the log of actions our staff took on your account; in-app cards our staff addressed to your account; a partner program application, referral code or earnings statements; and the record of the device on which your account first claimed a guest welcome grant. Email [email protected] if you want any of them erased as well.
• • Purchase records held by Google Play, the Apple App Store or Stripe (kept by them, not by CelestKin)

Usage analytics are not anonymous: they are keyed to your account ID. Deleting your account does not yet erase them at our analytics provider, Mixpanel, automatically; email [email protected] and we will ask Mixpanel to erase them.